FAQ
How Do I Place An Order?
To place an order simply just choose one of our products, select proceed to check out, and pay. We will get your order and work right away on it to then ship it to your delivery address. You also have the option to access our third party online store over at threadless.com. To get there just hover over to tab "how to buy" on our drop-down menu. If you desire to place an order for an illustration or design, contact us to our email or call 720-232-2399 for a consultation.
Payment & Shipping
You can pay with debit, or credit card and you can use Visa, Master Card, Discovery, or Paypal. We ship through USPS "First-Class Mail" when ordering items that sum less than 13 pounds on total weight, and it can take 1-3 business days (or sometimes it can take up a bit longer around 5 business days) for your order to arrive, and it can total and overall cost (including packing weight) of $4.00 to $7.00 per item. You will get shipping info to your email once the order is completed such as tracking #.
Secure Ordering
Our order processing system is 100% secure and 100% risk free because order transactions are 100% encrypted.
Returns & Refunds
Return + refund available as long as product came in to you damaged before opening it from bag, the size was wrong, it was dirty/stained, it has a bad quality image or was badly aligned making it looked crooked, has not been used by customer (worn, washed or dried), and has not been in possession of the customer for longer than one week. We also offer the option to remake it and resend it to you at no additional cost. In order to take care of this, please send us some images of the product where you believe mistakes are found on the shirt to our e-mail! Please just communicate with us by chat, e-mail, or phone for extra help and direction.
What kind of image transfer technique do you use?
We currently work with dye-sublimation technology only. Yet, if you order our products through our third-party vendors, your t-shirts designs might come through on vinyl or direct to garment. We own "Siser Easysubli" technology, so now you can get sublimated t-shirts on cotton, not just polyester!
On what kind of t-shirt material can I get my orders, and what colors do you offer?
You can currently get t-shirts on 100% white polyester, and on 100% cotton (various colors). As of right now Daedalus Maze headquarters fulfills orders only on white polyester, and white and heather gray cotton. Yet, we offer other color variations (such as in reds, blues, greens, etc.) when fulfilled by printify.com or when ordering through our third party online store at threadless.com
For any additional questions and concerns please feel free contact us and one of our customer service representatives will take care of you!
Thank you for shopping with us!